Customer Support • Warranty Inquiries

Support Hub & Warranty Services

Choose a support option below to register your newly purchased EV charger or submit a technical inspection request for issues with your wallbox unit or installation under warranty.

Step 1

Register Product

Register your EV charger or installation package by uploading your proof of purchase to activate official AMTECH EV warranty protection.

  • Official warranty activation & verification
  • Upload purchase receipt (Photo or PDF document)
  • Secure cloud storage document backup
Register Product Now
Technical Support

Call for Inspection Under Warranty

Dedicated assistance for customers encountering technical issues with their EV wallbox unit or installation workmanship performed by AMTECH EV.

  • Automatic warranty eligibility check via receipt number
  • Direct upload of photo and/or video evidence
  • Prompt response within 1 to 2 business days
Submit Inspection Request

Service Response Standard (SLA)

Our Customer Service team will contact you via phone call or WhatsApp within 1 to 2 business days upon receiving your request.